Alabama

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Please note all questions with the red asterisks are mandatory fields.


** Company name


Name of Person completing form

** Email Address

Title of person completing form
Step 1: Customer  
QUESTION

Disagree                                     Agree

* Everyone in this organization knows how to create maximum value for customers.

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* We have an ideal mix of new and old product/services.

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* Our customers would agree that our quality couldn't be better.

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* We have a lot of customers and are not highly dependent on any one of them.

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Step 2: Strategy  
QUESTION

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* My business has a clearly-defined strategy.

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* Everyone who is involved in implementing the strategy fully understands it and agrees with it.

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* We know exactly what we need to do to grow the business.

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* We have planned well for what we need to do in a business downturn.

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* This business is very flexible; we adapt easily to change.

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* We are able to respond more quickly than our competitors to new opportunities and challenges.

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* This business has achieved a competitive advantage over its rivals.

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* The long-term future of this business is fully planned out.

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Step 3: Processes  
QUESTION Disagree                                     Agree
* We have analyzed and perfected our key work processes.

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* We are a lean enterprise; we have eliminated everything that doesn't create value for customers.

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* Every worker is dedicated to continuous improvement.

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Step 4: Architecture  
QUESTION Disagree                                     Agree
* Our management structure is perfect for our size and the nature of our business.

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* This business is positioned in the most profitable part of the value chain.

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Step 5: Resources  
QUESTION Disagree                                     Agree
* We have really good relationships with the community.

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* We have enough of the right people, perfectly trained and highly motivated to run this business well.

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* I fully understand all of our accounting reports.

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* We are up-to-date in our use of technology.

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* We have all the cash we need to operate effectively.

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* We have enough financial resources available for growth.

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* We collect money that is owed to us as soon as we would like to.

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* A successor is already groomed to take over this business if the CEO leaves.

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* We pay all of our debts as soon as our creditors would like their money.

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Step 6: Systems  
QUESTION Disagree                                     Agree
* We do a really good job of appraising employees' performance AND giving them honest feedback.

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* We have effective systems in place to ensure that we stay on track in carrying out our strategy.

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* We operate with accurate budgets and we deal effectively with any deviations.

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* We do a really good job of tracking and controlling costs.

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Step 7: Empowerment  
QUESTION Disagree                                     Agree

* Our workers have a lot of freedom to pursue initiatives that will improve the business.

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* Workers here are given free rein to implement their good ideas.

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Step 8: Relationships  
QUESTION Disagree                                     Agree
* I have really good relationships with all our employees.

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* We have really good relationships with all our customers.

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* We have really good relationships with all our suppliers.

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* Our business customers think of us as a supply-chain partner, not just a supplier.

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* Our own suppliers prefer to do business with us rather than with their other customers.

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* We have really good relationships with all our creditors.

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 Alabama MBEC Center -  251-433-2250/251- 433-2208 fax  www.mbecalabama.org